At 13 Melbourne Cab, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our taxi services across Melbourne, Australia. By booking with us, you agree to the practices outlined below.
Information We Collect
We may collect the following details when you interact with our services:
- Personal details such as name, phone number, and email address.
- Booking information including pick-up and drop-off locations, time, and date.
- Payment details to process your transactions securely.
- Device and usage information when you access our website or booking platform.
How We Use Your Information
Your information is used to provide reliable and safe taxi services, including:
- Managing bookings and ensuring timely transfers.
- Processing payments and generating invoices.
- Improving our services and customer experience.
- Sending service updates, confirmations, or promotional offers.
- Complying with legal and regulatory obligations.
Data Protection & Security
We use industry-standard measures to safeguard your personal data against unauthorised access, loss, or misuse. Payment information is processed through secure channels to ensure confidentiality.
Sharing of Information
- We do not sell or trade your personal data to third parties.
- Information may be shared with trusted partners for payment processing or legal compliance.
- We may disclose information if required by law or to protect our rights and safety.
Your Rights
- Access and update your personal information at any time.
- Opt-out of promotional communications.
- Request deletion of your personal data where legally applicable.
Contact Us
If you have questions about this Privacy Policy, please contact 13 Melbourne Cab through our website or customer support team.